Jackpot City Review

Jackpot City

  • Valid bookmaker in NZ
  • Tested & Verified on 29 May 2024
  • Great welcome bonus
  • Large range of payment options

N$1600 Deposit Bonus

18+. 1st / 2nd / 3rd / 4th Deposit - Match Bonus up to €400 • New customers only • Min deposit €10 • 70x wagering • Terms apply
Published on May 26, 2024 

In this Jackpot City Review, you will find a detailed breakdown of Jackpot Casino’s games, promotions, payment options, security and more.

Jackpot City Casino is a huge and popular online casino, which boasts a large selection of games, multiple offers and promotions, and a VIP program.

However, how good is Jackpot Casino? Read this Jackpot City Casino review to find out.

Jackpot City ReviewOur Rating
Welcome BonusesMatch deposit bonus up to NZ$1600
Games Offer5/5
VIP Program5/5
Software & Ease of Use5/5
Payment Options4/5
Security and Fair Play5/5
Customer Service4/5
Average Rating4.6/5

How Do You Sign Up to Jackpot City?

To start this Jackpot City review, we’ll take you through the sign-up process.

The registration process for Jackpot City Casino is quick and easy, whether you’re signing up on the website or using the Jackpot City Mobile App.

Below you’ll find the steps you need to complete to open an account.

  1. You need to click on the “Sign Up” button in the top right corner of the home page or in the centre of the page.

  2. You have three sections to complete when you get to the register page – Register a New Account, Personal Information and Billing Address.

  3. Once you have entered all necessary information and have registered with Jackpot City Casino, they will send you a confirmation email. Once you click the link on the email, you will be officially signed up.

  4. You need to click on the “Sign Up” button in the top right corner of the home page or in the centre of the page.
    You have three sections to complete when you get to the register page – Register a New Account, Personal Information and Billing Address.
    Once you have entered all necessary information and have registered with Jackpot City Casino, they will send you a confirmation email. Once you click the link on the email, you will be officially signed up.
    You will also receive an email about the welcome offer, which you will need to tap on before adding any funds to your Jackpot City account.

If you have any trouble with the sign-up process, you can use Jackpot City’s live chat function, which is available near the bottom of the page.

Unfortunately, you cannot sign up in certain countries, such as the UK, South Africa and Malta.

The signup process on the Jackpot City mobile app is very similar, apart from the slightly different format.

Jackpot City Casino Sign Up

Welcome Bonuses

The main welcome bonus on offer at Jackpot City Casino is currently available in every accessible region. With this deposit bonus, new customers can get up to NZ$1600.

Jackpot City Online Casino splits the welcome bonus across your first four deposits. There is a 100% match bonus, with a maximum of NZ$400 per deposit. For example, if you put in NZ$400, Jackpot City Online Casino will match it and give you an extra NZ$400 bonus.

The total deposit bonus available is NZ$1600. The minimum deposit amount required to claim this offer is NZ$10.

You will only receive this offer when you first sign up, and if you do not claim the offer within seven days of registration, you will lose it.

The main downside of this offer is the wagering requirement. There is a 70x wagering requirement with the welcome bonus. This means that if you want to transfer your bonus money (from your bonus balance) to your cash balance, you must play your bonus amount 70 times. Frankly, it is a steep wagering requirement, but they only count the bonus money in the wagering requirement, not the deposit amount.

Jacpot City Welcome Bonus

Games Offer

Both Jackpot City online Casino and Jackpot City Mobile Casino have over 600 games available to play once you’ve signed up. The most popular games are the slots games, but there’s also blackjack, poker, etc. There are also multiple live dealer games available, including live poker and live blackjack.


Slots are the most prominent game available on Jackpot City Casino. Over 300 games available on Jackpot City Online Casino are slots – that’s around half of all the available games. You can also access these games on the Jackpot Casino mobile app.

Microgaming, one of the industry leaders in online casino gaming software, supplies the slots games for Jackpot City. They create brilliant graphics and ensure smooth gameplay.

There are no live slots games, but the sheer amount of choices available makes up for that shortcoming.

Furthermore, you can play any slots games for fun i.e. if you do not have real money.

Jackpot Casino constantly supports their slots games with free spins promotions.

Some of the most popular Jackpot City slots games include:

  • Mega Moolah
  • Break da Bank Again
  • Fortunium
  • Alaskan Fishing
  • Tomb Raider


Blackjack is a staple of online casinos, and it’s no different for Jackpot City.

This Jackpot City Review is proud to confirm over 40 different blackjack games are available on the platform for players to enjoy. Some of the most popular Jackpot City Casino blackjack games include:

  • Multiplayer Blackjack
  • Hi/Lo 13 European
  • Bonus Blackjack
  • Blackjack Multihand
  • Spanish Blackjack Gold

Along with the online blackjack games, a couple of blackjack live dealer games are running on the Evolution Gaming software. The minimum blackjack bet is NZ$25, and the maximum is NZ$300.


There are multiple video poker games available at Jackpot City Online Casino and Jackpot City Mobile Casino. Online video poker on Jackpot City is the standard five-card draw variation, so it’s straightforward to get into if you are an avid poker player.

Some of the most popular video poker games at Jackpot City include:

  • Aces and Faces
  • All Aces Poker
  • Jacks or better
  • Deuces Wild Bonus Poker
  • Double Joker Poker

In addition, you can find multiple live dealer games on Jackpot City, such as Live Texas Holdem Poker, Live Caribbean Stud, and Live Three Card Poker. All of these games are powered by the Evolution Gaming software. The minimum deposit is NZ$1, and the maximum is NZ$1000.

Other Games

Many more online and live games at Jackpot City are available to dive into, such as:

  • Online Baccarat: There are six online baccarat games on Jackpot City, including American Roulette, European Roulette Gold Series, and Multi Wheel Roulette Gold.
  • Online Bingo: Players can currently choose from several exciting online bingo games on Jackpot City, not limited to Wheel of Wishes, Anderthals, and Agent Jane Bond Returns.
  • Live Dealer Roulette: Players will be happy to know that there are several live roulette dealer games like Classic European Roulette, Double Ball Roulette, Speed Roulette, and more. The minimum bet for roulette is $10 and the maximum is $500.
  • Online Roulette: There is a respectable total of 14 online roulette games on Jackpot City Casino. The most popular roulette games are American Roulette, Multi Wheel Roulette Gold, Real Roulette With Holly, and European Series Gold Roulette.
Jackpot City Games


Along with the welcome bonus, there are other ongoing promotions for Jackpot City players.

Jackpot City has a daily deal system. Most of the time, the daily deal is a guaranteed match offer and these daily deals vary based on the player. Your daily deal match amount depends on your average gameplay time, the money you usually deposit and the games you play most frequently.

From time to time, Jackpot City can feature weekly deals such as reload deposit bonuses and no deposit bonuses. A reload bonus is given to you when you add more money to your account, whereas a no deposit bonus is a free deposit added to your account.

Monthly bonuses can include free spins on slots games, unique promotions on specific games, cashback offers and more.

You can also claim free spins every day on the bonus wheel, where you can win various great prizes. For this Jackpot City review, we have found that the prizes you get from the wheel can include generous cash prizes and more free spins for the wheel or other Jackpot City Casino slots games.

VIP Program

If you want to receive more rewards from Jackpot City, then take a look at their premium VIP program.

For every $1 you spend, you will receive one loyalty point. When you register with Jackpot City Casino, you’ll automatically be a bronze VIP member and receive 2,500 loyalty points. However, any bonus money spent will not be converted to loyalty points, only money that you’ve put into your account.

Benefits you get from the VIP program include free spins and exclusive bonuses like cashback and match bonuses. You can also get a 24/7 VIP host.

The tier levels for the VIP program are as follows:

  • Bronze: The standard VIP level gives you no added benefits, but it’s straightforward and quick to get to the next level.
  • Silver: Silver gets you access to the VIP Host and 25% more loyalty daily deals.
  • Gold: The gold level grants access to the VIP host, a 20’000 loyalty bonus every month and 50% extra daily specials.
  • Platinum: Platinum grants you the VIP host, 40,000 monthly bonus points and 75% extra daily deals.
  • Diamond: At diamond level, you get the VIP host, 100,00 monthly bonus points, and 100% extra daily deals.
  • Prive: Once you’ve reached this level. ou access the VIP host, 150,000 monthly bonus points, and 125% extra daily deals with this level.

If you are using the Jackpot City Mobile app, the selection of games is still excellent, but there are slightly fewer games than there are on the main site.

Software & Ease Of Use

Jackpot City Online Casino and the Jackpot City Mobile App utilise two leading software providers.

Microgaming software is used for a large portion of the online games on Jackpot City, most prominently the slots games. They are a highly regarded software provider with their latest recent achievement being a 2019 EGR award for ‘Innovation in Slot Provision.’

Furthermore, the company is a secure provider with multiple safety and utility features, such as downloadable software for all their games, including audio and framerate customisation.

Evolution Gaming is the software provider used for all live games on Jackpot City. They are a well-respected company that makes excellent software for video-streamed casino games.

Payment Options

Jackpot City has multiple options for depositing to and withdrawing from your Jackpot City account. The minimum deposit and withdrawal amount is NZ$10. But we could not find the maximum deposit or withdrawal limit for this Jackpot City review.

Some of the deposit methods on the platform include:

  • Credit Cards: Mastercard and Visa.
  • Debit Cards: Visa Debit.
  • Ewallets: Neteller, Skrill, and Ecopayz.

The withdrawal times can vary significantly depending on the payment method:

  • Mastercard: Between two and six working days.
  • Visa and Visa debit: Between two and six working days.
  • Neteller: Between 24 and 48 hours.
  • Skrill: Between 24 and 48 hours.
  • Ecopayz: Between 24 and 48 hours.

Jackpot City has a good variety of payment options and reasonable withdrawal times.

Security And Fair Play

Jackpot City is licensed and regulated by The Malta Gaming Authority and the Kahnawake Gaming Commission. It is also eCOGRA certified and EU regulated. All of these elements make Jackpot City a safe and secure gambling site.

Kahnawake Gaming is a highly respected gaming regulator founded in 1996, and they regulate over 250 online gaming sites.

The Malta Gaming Authority is Malta’s official gaming control board. Starting in 2001, they currently licence and regulate many physical casino locations and online casinos.

The eCOGRA certification means that Jackpot City has been through tests to ensure that all games are fair for the players. In addition, Jackpot City uses a random number generator to ensure all of its games are fair.

Customer Service Options

You can contact Jackpot City customer support via telephoning the Jackpot City NZ contact number, email, or a live chat function on their website. The customer service quality is generally very high, and the staff are all helpful and friendly.

According to this Jackpot City Casino review, the quickest way to get hold of customer support is to use the live chat function. First, you click on the chat button, wait for a customer support representative (this usually takes a few seconds), give them your account details, and then they will help you with any problems you have. It’s overall a speedy and helpful process.

The chat function is also on the Jackpot City Mobile App.

Emailing is another option, but it can take up to 48 hours for customer support to reply to you. Therefore, if you have an urgent problem, you should avoid emailing.

You can also call the Jackpot City NZ contact number; 001180015151516. There are also numerous language options available, including English, French, German, Spanish, and Chinese.

Jackpot City NZ Review Final Verdict

To conclude this Jackpot City NZ review, Jackpot City Online Casino is an excellent choice if you love online casino and slot games. There is a wide choice of games, a generous welcome offer and promotions (including free spins), a VIP program, an easy sign-up process, well-regarded software, proper regulation, and excellent customer service.

However, there are a couple of setbacks, such as the 70x wagering requirement and the omission of several countries from registration.

Despite these setbacks, Jackpot City Online Casino is a great online casino with a great choice of games and multiple chances to win big.

What we likeWhat we don’t like
✔️ Over 600 games (including slots)❌ 70x wagering requirement for the welcome offer
✔️ Plenty of ongoing promotions and rewards❌ Jackpot City Casino is unavailable in several countries, such as the UK and South Africa.
✔️ Six-tier VIP program
✔️ Excellent customer service

Frequently Asked Questions

If you have any outstanding questions after reading the Jackpot City review above, take a look at the section below.

🎁 Is there a welcome bonus available At Jackpot City?

Yes, Jackpot City will match your first four deposits after you register (up to $400 per deposit). The minimum deposit for the offer is $10.
However, you need to claim this offer within seven days of registering, or you will lose it. There’s also a 70x wagering requirement of the bonus amount.

🔒 Is Jackpot City safe?

Jackpot City is protected, licenced and regulated by the Malta Gaming Authority and the Kahnawake Gaming Commission. They both regulate Jackpot CIty to ensure it is safe, secure, and fair for players.
It also has an eCOGRA certification, which means that the site has gone through several tests to make sure that the games are fair.

⏳ How long does a Jackpot City payment withdrawal take?

Withdrawal times from Jackpot City can vary dramatically. For example, withdrawing from Jackpot City to a MasterCard can take between two and six working days, whereas for e-wallets such as Neteller, it can take between 24 to 48 hours.
Generally, most withdrawals will take between 24 and 72 hours to arrive.

18+ | Please play responsibly | Terms and Conditions apply | Commercial Content